Effective Date: 2^nd August 2025  •  Last Updated: 30^th December 2025

1. Introduction

Find Care Compare ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services, including where we integrate with services provided by NHS England, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Who We Are

Find Care Compare is a UK-based organisation helping people understand and navigate healthcare options. For personal data collected directly through our website and services, Find Care Compare acts as the Data Controller. Where NHS England services are used as part of our service, NHS England may act as an independent Data Controller for specific processing activities.

3. Personal Data We Collect

We may collect contact details, usage data, and cookie data. We do not knowingly process special category data unless clearly explained at the point of collection and a lawful basis applies.

4. How We Use Your Data

We use personal data to respond to enquiries, provide and improve services, maintain security, and meet legal obligations. Lawful bases include consent, legitimate interests, and legal obligations.

5. Use of NHS England Services (Where Applicable)

Some features of our service may rely on digital services provided by NHS England. Where this is the case, NHS England acts as the Data Controller and Find Care Compare acts as a Data Processor for that processing.

6. Sharing Your Data

We do not sell or rent personal data. We may share data with trusted third-party service providers who process data securely and lawfully.

7. International Transfers

Where data is transferred outside the UK, appropriate safeguards such as IDTAs, SCCs, or adequacy decisions are used.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil its intended purpose.

9. Your Rights

You have rights under UK GDPR including access, correction, deletion, restriction, objection, and complaint to the ICO.

10. Security

We use appropriate technical and organisational measures to protect personal data.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

12. Updates to This Policy

This Privacy Policy may be updated to reflect changes to services or regulatory requirements.

13. Contact Us

Find Care Compare
Email: hello@findcarecompare.com
Website: https://findcarecompare.com